Better NPS Analysis Using NLTK


Like many companies, we regularly ask our customers for feedback in the form of NPS surveys after their travels. However, we have an additional challenge in that we receive thousands of comments a day in 11 different languages which need to be interpreted by Category Managers (CMs) and Sales Managers (SMs) who are very unlikely to be able to read that language (our CMs/SMs come from all over the...

How to Give Feedback


Why give feedback? Feedback is one of the greatest ways to help others succeed in their work and professional lives. It is a chance for us to identify weaknesses that we may not be aware of, reinforce things we do well that we may not notice or realize the impact on others, and can help us prioritize which weaknesses we should focus on addressing. Additionally and somewhat paradoxically, giving...

Cultivating a Team Learning Environment


One of the core responsibilities in leadership is to help those you lead to grow and develop, to help them excel at their current role, and to prepare them for their next role. And yet, many teams do not emphasize learning to a large degree, focusing more on the current problems rather than growing their team’s skillsets. This is a missed opportunity, as there are a number of benefits associated...

Interviewing Best Practices


The goal Every interview should have a primary objective that you’re aiming to achieve which will be used to structure your questions around. It’s important that you have a clear narrative that you want to explore and insights that you want to gain from the interview to avoid both “just chatting” and descending into cliches (“where do you see yourself in five years?”, “what’s your biggest...

Building Data Py-pelines


We recently had the opportunity to present on infrastructure and architecture at TravelBird, and how we use Python to manage our entire Data Science/BI stack.

[slideshare id=110173892&doc=buildingdatapy-pelines-180816205214]

Building data “Py-pelines” from Rob Winters

Experienced analytics professional with more than ten year’s experience, possessing a background in finance. Focused for the last eight years on data science and business intelligence, I have successfully led green field deployment projects in
gaming, retail, and travel. Technologies used include a mixture of commercial (Tableau, HP Vertica, Oracle) and open source (Apache Spark/Hadoop, Postgres, Pentaho). Have successfully implemented advanced analytics architectures in hosted, cloud, as well as hybrid models. Experienced in developing machine learning and statistical models using both Python and R.

More importantly, I have been leading teams and strategy regarding data science, analytics, personalization, Business Intelligence,
and CRM since 2008. In this scope I have been responsible for defining organizational strategies regarding data and analytics, as well as facilitating the rollout of data science projects throughout the organization. As a manager I have successfully developed a number of juniors into leadership roles both within my own organization and outside.

Recent Posts